FAQs


How does this work?
For straightforward single hotel bookings, our services are free of charge to you. For full itineraries, including trips spanning multiple destinations, our planning fees start at $150 per person and can range depending on the scope of work and number of travelers (covering all the research and time spent on finding the right hotel, securing availability, and planning transportation, excursions, logistics and more). Time is money and we're here to save you both :)

What do you mean what’s my budget? When we get started we’ll ask you for an ideal nightly budget. We plan all sorts of trips but we need a range to work in so we can suggest exactly what you’re looking for. We can’t account for your day to day spending so please DO NOT include food costs in the budget you send us… some clients like street tacos, some like Michelin-starred meals. Since we don’t know your preferences, kindly leave spending money out of the budget for our purposes. Need help figuring out what a realistic budget might be for your destination? Just ask us!

What can you do for me? Our partnerships around the world allow us to provide you with special perks and VIP treatment wherever you travel. We often get special rates that include things like room upgrades, complimentary breakfast, resort credits, spa credits and WIFI.

What's the service like? We custom tailor your trip from the ground up. Once traveling, we’re available to offer you support when needed. Service is first and foremost in our business and we aim to be the best - we want to make sure everything is exceeding your expectations.

What about airfare? We handle all forms of travel from cruises to airfare. Depending on the class of ticket being purchased on an airline, our booking fees start at $50 per person / roundtrip flight.

What if I'm just looking for an absolute bottom of the barrel rate? We can usually match any price you find online so please let us know, however we're not Expedia and we don't really want to be. Our goal is to provide an elevated experience that gives our clients much more than what you'll get out of a big booking site.